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Customer Service Webform
We appreciate your feedback and strive to respond to all comments and questions within 3-5 business days. For a timelier response, you may call us between 8 a.m. and 6 p.m. Monday-Friday at (888)-889-6368; TTY Relay 711.
Notice: Sound Transit is a public agency and is subject to the State of Washington's Public Records Act (RCW 42.56.070). Any comments submitted via this form may be made available to anyone requesting them. Read our
privacy notice
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What can we help with? (required field)
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Alerts/Station Announcements
Dangerous driving ~
Disabled or priority access or accommodations ~
Early operation ~
Elevators or escalators
Fare Engagement
General security presence
Late operation ~
Operator attitude or demeanor ~
ORCA card reader outage or problem
Overcrowding ~
Website
Something else
Website Category
Content
General feedback
Technical issue
Comment Type
Appreciation
Complaint
Other Comment
Question
Request
Suggestion
Problem
Category
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Main Details
Web page URL
*
Comments
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Date of Occurrence
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Time of Occurrence
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Any other applicable details
Line of Service
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Route
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Direction
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Station
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Location
*
Bus/cab #
*
Line of Service
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Route
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Route Direction
*
Station
*
Contact Information
I would like a response (email address required)
First Name
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Last Name
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Email
*
*
Street
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City
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Zip Code
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